Use Case · Onboarding

New reps who are productive in weeks. Not months.

New reps practice with AI conversation partners before they talk to customers. They learn the same methodology as the team from day one. And you see when someone is ready, not by gut feeling, but by the score.

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Three training sessions freeNo credit cardData stored in Germany

The problem

Why sales onboarding takes so long.

Three patterns that slow down every new rep.

Practice happens on real customers.

The pitch isn't solid yet, but the first calls go out anyway. Every lost first contact is pipeline that never gets built.

Everyone learns a different methodology.

Learn from a colleague and you inherit their habits. No shared standard, no comparable objection handling.

Nobody knows when someone is ready.

“Can they handle it yet?” gets answered by the team lead's gut. Without a yardstick, nobody goes into real meetings at the right time.

How it works

Onboarding in three steps.

A routine you can repeat for every new hire. From day one to the first real meeting.

Practice from day one

New reps talk to AI conversation partners right away: cold calling, first call, objection handling, price negotiation, closing. Any time, without a colleague blocking out time.

One methodology for everyone

You set the scoring framework, say the Discovery Questioning Method or the Closing Mindset. Every new hire is scored against the same criteria. The Academy supplies the theory.

See who is ready

The Team Dashboard shows the trend per rep and the two weakest dimensions. You see who has mastered which stage of the call and who is still practicing.

What changes

Productive faster. Measured the same for everyone.

Onboarding stops being a lottery and becomes a routine with a yardstick.

Day 1 The first training session, before the first customer calls
5 Dimensions every new hire is scored on, the same way
0 Real customers used for practice

How fast someone is ready depends on the team. sip.coach doesn't replace coaching. It makes coaching comparable.

90-day plan

A plan you can repeat.

This is what onboarding with sip.coach looks like. A template for every new hire.

Days 0–30

Foundations

  • Academy: cold calling, first call, objection handling
  • First training sessions with cooperative conversation partners
  • Set the team's scoring framework
  • Target score per dimension before the first real meeting
Days 31–60

Pressure

  • Difficulty up: the skeptic, the price-focused buyer, the dominant type
  • Custom scenarios in Studio from your customer data
  • Repeat training sessions below the target score
  • Weekly look at the Team Dashboard, discuss the gaps
Days 61–90

Routine

  • The whole chain: first call, value, close
  • Stable target score across five dimensions as the sign-off
  • Two training sessions a week, ideally right before an important meeting
  • Trend in the dashboard: onboarding proven, not claimed
Who new reps practice against

Four conversation partners that build confidence.

Each one in the situation where it teaches the most.

The Skeptic

Difficulty: high · Situation: first call

Questions every claim. Trains proof and value before a customer does.

The price-focused buyer

Difficulty: high · Situation: price negotiation

“Too expensive.” The classic where new reps stumble. Trains not giving in right away.

The busy executive

Difficulty: medium · Situation: cold call

No time, wants the point right now. Trains the short opener.

The indecisive decision-maker

Difficulty: medium · Situation: closing

Won't decide. Trains closing and commitment.

Frequently asked questions

Sales onboarding: the short version.

New reps practice with AI conversation partners from day one: cold calling, first call, objection handling, price negotiation, closing. They don't wait for a free colleague; they train whenever they want. After every training session, the score across five dimensions shows what works and what's missing. Confidence builds before the first real customer calls.
You set the scoring framework: Discovery Questioning Method, Qualification Framework, Budget & Decision Check, Pain-First Method, Discovery Questioning + Qualification, or Closing Mindset. Every new hire is scored against the same criteria and learns the same call structure. The Academy supplies the theory: needs analysis, objection handling, persuasion psychology. Every new hire starts with the same toolkit.
From the Team Dashboard: trend per rep, values per dimension, the two weakest dimensions. You see which stage of the call someone hasn't mastered yet and recommend the right Academy modules. Ready means a stable target score across all five dimensions, not three weeks of attendance.
Yes, in Studio. You create conversation partners from your customer data, define situations for your industry, and add your documents as a knowledge base. New reps then practice the objections that actually come up in your market. No developers needed.
Data stored in Germany; individual steps, such as speech processing, run through processors under a data processing agreement and EU standard contractual clauses. Access and deletion under Articles 15 and 17 GDPR are in place, aligned with the EU AI Act. Managers see team metrics; individual calls stay private unless the user shares them. For the rollout meeting there is a privacy factsheet (PDF) to download.
Further reading

Onboarding is the start. This is where it goes deeper.

Use Case

Practice objection handling

“Too expensive,” “no need,” “no budget”: the objections new reps stumble on most.

Learn more → Use Case

Practice cold calling

The phone opener: the first hurdle for every new rep, without real customers.

Learn more → Feature

Team Dashboard

Progress of all new reps at a glance, as team metrics.

Learn more →

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The next onboarding: start today.

Three training sessions free. No credit card. Data stored in Germany.

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